I was in a Motorcycle accident on April 21st and went to the Heritage House of Keller after the hospital. I've been to other facilities but staff here is amazing. Not only they were attentive and professional they made me feel like I was a part of their family. I spent 6 weeks recovering there and I continued my rehab after I was released because it is really what is on the inside that counts. I would highly recommended this place.
- Kelly T.
The staff is well trained, professional, polite and caring. The building is well maintained and very clean. Lots of organized activities. - Advanced Rehab and Healthcare of Bowie
- Bobby M.
My mother Elizabeth was a resident at this facility. She came in with server COPD and several other complications. After spending 30 days without any PT/OT in Kindred in Ft Worth she was released. The next morning she was care flighted from our home and taken to Wise Co. Dr. Rizvi became her pulmonary dr. She spent three weeks there while he nursed her back to health. She still needed extensive PT and OT. We decided on ARHC. The best decision ever. She had some complications due to a PE where she was sent to Promise Hospital in WF. Once she recovered from that we went back to ARHC. The entire staff from Administration to Janitorial took her in as one of their own. The PT and OT staff took her from being a complete assist to an independent women. I love each and everyone if them. - Advanced Rehab and Healthcare of Bowie
- Kimberly L.
Let's Be Social...
In accordance with local and state orders, we are hereby posting the names of each of the facilities that we support, who have been identified to have at least one positive case of COVID-19 in the facility, by either resident(s) and/or staff member(s). The facilities are as follows:
Advanced Health & Rehab Center of Garland (Garland, Texas)
Balch Springs Nursing Center (Balch Springs, Texas)
Advanced Rehabilitation and Healthcare of Live Oak (Live Oak, Texas)
As of Friday, January 15, 2021
The Untold Story about Southeast's Successful Action Plan to Fight COVID-19
San Antonio facility turns the corner on Coronavirus; It’s been over three weeks since new case identified.
(SAN ANTONIO, April 27, 2020)—Southeast Nursing & Rehabilitation Center (Southeast) today reported significant progress and extraordinary improvement in patient health and outcomes at the facility. The turnaround is attributed to Southeast’s medical professionals who systematically and thoroughly implemented proactive and protective measures in conjunction with strict guidance from the Bexar County Health Authority, the Centers for Disease Control (CDC) and the Centers for Medicare and Medicaid Services (CMS).
In addition to the guidance provided by regulators, Southeast’s leaders have counseled with additional subject matter experts who assisted with daily policy and procedure audits. These internal and external third-party surveys confirmed the quality of care being delivered. In addition, the examiners validated compliance with all regulations governing the facility’s delivery of resident care and food service.
In addition to these measures, the team has implemented the following interventions to protect the health and safety of the residents and the staff:
Implementing daily physician “rounds” for every resident
Checking round-the-clock vital signs and symptoms of residents’ health
Adhering to strict protocols for patient care and infection control
Eliminated resident use of high-risk medications such as nebulizers and replaced them with medications that don’t create chances of virus spread
Treated select residents with various cutting-edge treatments after informed- consent protocols and accompanied by continuous monitoring
COVID-19 success is almost impossible to quantify. However, since Southeast imposed all of the measures listed above, and there have been no deaths or resident transfers to acute hospitals attributed to COVID-19. The last positive COVID-19 report occurred on April 2nd, and no new positive cases have been identified since then. In fact, several residents have been released from hospitals and returned to Southeast. That alone is a strong indicator the nursing facility has moved from crisis to recovery mode.
“We are turning the corner,” said Dr. J.H. Higuchi MD, FCCP, Southeast’s Medical Director. “I’m very grateful to the professionals and staff who have stayed true to our mission...to care.” Nationwide, thousands of senior care centers have faced similar challenges in their care for residents. Experts have decried the criticism ascribed to the skilled nursing industry as a whole. Southeast’s Medical Director said the blame “pile-on” is wrong. “The virus didn’t start in a nursing facility,” said Dr. Higuchi. “It began overseas, and then this evil virus raced through buildings that are normally secured against such a threat." Higuchi said he hopes the focus soon turns toward what’s been done right in the Covid- 19 battle. “That’s the only way we can learn and protect ourselves for the future,” he added.